Refund Policy

We understand that travel plans may change, and we aim to provide a fair and clear cancellation policy.

Guests may cancel their booking up to 48 hours before the scheduled check-in time to receive a full refund.

Cancellations made within 48 hours of the scheduled check-in time may not be eligible for a refund.

If a confirmed accommodation cannot be provided due to unforeseen circumstances, we will offer either:

• a full refund, or
• alternative accommodation if available

Refunds are issued to the original payment method used during the booking process. Processing times may vary depending on the payment provider.

For cancellation requests, please contact our support team using the email address listed on our contact page.

REFUND POLICY

We understand that travel plans may change, and we aim to provide a fair and clear cancellation policy.

Guests may cancel their booking up to 48 hours before the scheduled check-in time to receive a full refund.

Cancellations made within 48 hours of the scheduled check-in time may not be eligible for a refund.

If a confirmed accommodation cannot be provided due to unforeseen circumstances, we will offer either:

• a full refund, or
• alternative accommodation if available

Refunds are issued to the original payment method used during the booking process. Processing times may vary depending on the payment provider.

For cancellation requests, please contact our support team using the email address listed on our contact page.